Terms of Service

This Terms of Service ("Terms") constitutes a legally binding agreement between you ("Customer," "you," or "your") and Brushworks Services Co. ("Brushworks," "we," "us," or "our"), governing your access to and use of Brushworks' services, website, communications, and equipment operations. By requesting a quote, scheduling a service, submitting your information, or otherwise engaging Brushworks, you agree to these Terms in full.

1. Services Covered

These Terms apply to all services provided by Brushworks, including but not limited to:

• Forestry Mulching & Brush Clearing
• Land & Property Reclamation
• Tree Removal, Tree Pruning, Storm Cleanup
• Snow Plowing, Snow Removal, Ice Management
• Equipment-Based Services (including remote-operated machinery)
• Consulting, Estimates, Quotes & Site Evaluations

2. Estimates, Quotes & Payment Terms

• All estimates are based on information available at the time of quoting. Final pricing may adjust based on actual site conditions, including brush density, debris, terrain, or accessibility.
• Quotes are valid for 30 days unless otherwise stated.
• Jobs over $10,000 require a 10% deposit to secure scheduling and equipment allocation.
• Deposits are refundable if cancellation occurs 14+ days before the scheduled start date.
• Deposits are non-refundable if cancellation occurs within 14 days of the start date.
• Payment in full is due immediately upon completion unless otherwise agreed in writing.
• Failure to pay may result in collections, liens, or legal action.

3. Customer Responsibilities

By engaging Brushworks services, you agree that:

• You are the legal property owner or have authorization from the legal owner.
• You grant Brushworks access to the property with heavy machinery.
• You are responsible for disclosing utilities, septic systems, irrigation lines, and other hidden hazards.
• You agree to clearly mark or remove hazards.

4. Property & Equipment Liability Disclaimer

• Brushworks operates heavy machinery that may cause ground disturbance.
• Brushworks is not liable for cosmetic or incidental damage to lawns, soil, turf, or vegetation during standard operations.
• Customer assumes responsibility for natural changes in terrain resulting from clearing or grading services.

5. Snow Plowing & Turf Damage Disclaimer

• Snow and ice conceal ground conditions.
• Brushworks is not responsible for turf, sod, gravel, or landscaping damage resulting from snow plowing unless otherwise agreed in writing.

6. SMS Messaging & Communications Policy (A2P 10DLC Compliant)

By providing your phone number, you consent to receive text messages related to:

• Quotes and estimate follow-ups
• Appointment confirmations
• Project updates and scheduling notices

7. Service Limitations & No Warranty

• All services are provided "as-is" with no warranties, unless stated in writing.
• Brushworks does not guarantee results impacted by weather, land conditions, wildlife, or natural regrowth.

8. Weather & Scheduling Delays

• Services may be postponed due to weather or equipment conditions.
• Deposits will not be forfeited if Brushworks initiates rescheduling.

9. Cancellations & Rescheduling

• Cancellations must be submitted in writing to team@brushworksco.com.
• Deposits for projects over $10,000 are refundable if canceled 14+ days prior.
• Smaller jobs may be rescheduled one time at no cost if done 72+ hours in advance.

10. Limitation of Liability

• Brushworks' total liability is limited to the total amount paid for services.
• Brushworks is not liable for indirect, incidental, or punitive damages.
• Customer agrees to indemnify Brushworks for claims arising from undisclosed hazards or property access issues.

11. Governing Law & Dispute Resolution

• These Terms are governed by the laws of the State of Ohio.
• Any disputes will be resolved in the courts of Warren County, Ohio.

12. Changes to Terms

• Brushworks may update these Terms at any time.
• Continued use of our services constitutes acceptance of any updated Terms.

13. Contact Information